Privacy Policy

Last Updated: January 15, 2025

Introduction and Scope

sorynqivolath ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sorynqivolath.com or use our beginner investment strategy services.

This policy applies to all users of our platform, including visitors to our website, registered users, and participants in our educational programs. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy complies with the Protection of Personal Information Act (POPIA) of South Africa and international data protection standards.

Information We Collect

Personal Information

Full name and contact information including email address, phone number, and postal address
Date of birth and identification numbers as required for financial education verification
Employment information and income details for program suitability assessment
Banking and financial information necessary for payment processing and educational purposes
Educational background and investment experience level

Technical Information

We automatically collect certain technical information when you use our services, including IP addresses, browser types, device information, and usage patterns. This data helps us improve our platform's functionality and user experience.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

How We Use Your Information

Purpose Legal Basis
Providing educational services and course materials Contract performance
Processing payments and managing accounts Contract performance
Sending educational updates and program information Legitimate interest
Compliance with financial regulations Legal obligation
Improving our services and platform functionality Legitimate interest

We may also use your information to verify your identity, prevent fraud, and ensure the security of our platform. All processing activities are conducted in accordance with applicable data protection laws and our legitimate business interests.

Information Sharing and Disclosure

sorynqivolath does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

With trusted service providers who assist us in operating our platform, processing payments, or delivering educational content
When required by law, court order, or government regulation
To protect our rights, property, or safety, or that of our users or the public
In connection with a business transfer, merger, or acquisition

All third-party service providers are contractually bound to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.

Your Rights and Choices

Access Right

You have the right to request a copy of the personal information we hold about you. We will provide this information within 30 days of receiving a valid request.

Correction Right

You may request that we correct any inaccurate or incomplete personal information. We will make reasonable efforts to update your information promptly.

Deletion Right

Under certain circumstances, you may request that we delete your personal information. This right is subject to legal and contractual obligations.

Objection Right

You may object to certain processing activities, particularly for direct marketing purposes. We will honor such requests unless we have compelling legitimate grounds.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may require verification of your identity before processing your request.

Data Security and Protection

We implement comprehensive technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure servers, regular security assessments, and restricted access to personal information on a need-to-know basis.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents and notifying affected individuals as required by law.

We regularly update our security protocols and conduct third-party security audits to maintain the highest standards of data protection.

Data Retention and International Transfers

Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically, we retain account information for seven years after account closure to meet financial record-keeping requirements.

Marketing communications data is retained until you opt out or for three years from your last interaction with our services, whichever occurs first.

International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

Children's Privacy and Special Considerations

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through email notification to registered users or prominent notices on our website.

The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Information

For questions about this Privacy Policy or to exercise your rights:

Email: info@sorynqivolath.com

Phone: +27825226488

Address: 16 5th St, Boksburg North, Boksburg, 1459, South Africa

We aim to respond to all privacy-related inquiries within 30 days.